Archive for August, 2009

Social Media Weekly Buzz

Thursday, August 27th, 2009 by admin

Welcome to the first of many social media recaps that will be featured right here on our eMarketing blog. We will be gathering a weekly digest of the top stories and latest happenings within the social media sphere, and from these headlines offer our suggestions and conclusions on what the overall impact might be for marketers and casual users alike.

This week, not unlike any other, threw us some interesting developments in the social media world. Most of the buzz was focused on new Twitter and Facebook developments, both good and bad. YouTube also managed to make news with a new revenue sharing platform, in addition to lending a helping hand to Lindsay Lohan.

Without further delay, here are the top social media headlines for the past week:


Facebook Privacy Changes – Facebook has been falling into trouble lately with Canadian authorities due to being in violation of the country’s privacy laws. In particular, the privacy issues which surround the retention of customer data after a user cancels his or her account. This could cause wider implications for other social networks concerning the way user data is currently being handled.

Should Twitter Sell? – With strong competition coming from Facebook’s end, especially after the recent FriendFeed acquisition, many individuals have suggested that it might be time for the popular micro-blogging service to sell out to a larger and stronger partner. However, while it might be profitable prospect, there is still a debate over how much growth the service still has left in it, and therefore this decision should not be taken lightly.

Woofer – 140 characters holding you back from what you really want to say? Why not use 1400? Enter Woofer, a carbon-copy of Twitter that alters the service from a micro to a macro-blogging atmosphere. Just sign in with your Twitter name and Woof away!

Bit.ly and Yfrog Partnership – One of the most popular URL shorteners available on the web partners with Yfrog, a current underdog in the Twitter picture-sharing landscape. The result? Much trouble for TwitPic, currently the leader in this segment.

YouTube lends a helping hand to Ms. Lohan – The LAPD released video footage of an apparent break-in of Lindsay Lohan’s home with the hope of catching the three suspects. Even police departments these days are realizing the true potential of social media.

YouTube Videos a Source of Revenue? – YouTube announced that it may soon be offering money to individuals whose videos have a specific number of views and the potential to go viral. The source of the income? Advertisements that the service will sell against the video.

Social Media Use in Companies Continues to Rise – In a recent report by eMarketer, it was found that currently 59% of brand marketers are now using social media. What’s really interesting is that within 12 months this number is predicted to jump to 82%. The most popular social media channels? Facebook, Twitter, online videos, and blogs.


Canada continues the trend of cracking down on privacy issues that have been surfacing recently due to increased usage of social media outlets. The result could be stricter laws and regulations across the board, with increased security for users, but also a decline in the ability for companies and other services to gather important statistics on potential clients.

Twitter is again in the news thanks to Facebook and bit.ly. Certainly the partnership of bit.ly and Yfrog will mean TwitPic must scramble in order to retain its dominating market share, that is if Twitter is still around in its current form. Though Twitter adamantly denies it is for sale, the prospect is that there is a lot of money to be made. The key in this situation is determining whether the service has any significant additional growth, as selling out too soon could result in lost profits for founder Biz Stone.

Speaking of profits, the fact that popular videos on YouTube, which meet the correct guidelines the service has laid out, can soon be making an income from ad revenue is a pivotal move forward, and might even serve as an incentive for posters to submit higher quality material. It is interesting to see that as the service continues to grow and transform, even police departments are jumping on the social media bandwagon, with the LAPD revolutionizing the way we will search for suspected criminals. Could this be the beginning of social media law enforcement?

The fact of the matter is, social media is here to stay. The eMarketer report only solidifies this position, as 82% of companies within the next 12 months will have integrated some sort of social media platform into their marketing programs. Only 13% have said outright that they do not use, or are not planning to use, social media any time soon. The main reason? They just don’t know where to begin. This is why it’s important to find a social media marketing company who has a clear strategy for this revolution. They can provide insight as to why social media marketing must be a pivotal aspect of any successful company’s overall business plan.

Social Media: Passing Fad or New Reality?

Wednesday, August 26th, 2009 by admin

With all the hype surrounding social media these days, it’s hard not to draw parallels to the dot-com boom that took place in the not-too-distant past. The shear growth which has occurred in the past few years on well-known social media websites such as Facebook, YouTube, Myspace, Twitter, and Wikipedia, to name a few, is at the very least mind-boggling. However, social media has in fact been around for longer than most people tend to believe.

One of the earliest forms of social media is the bulletin board. Here, information was exchanged freely within a network of individuals for (usually) the betterment of the organization. Anything “posted” to that board was easily accessible by one’s peers. Much the way weblogs today allow individuals to openly express their thoughts and ideas, so did the bulletin board.

Social media, in today’s definition, is significantly intertwined in the processes and technologies which make these types of interactions a reality. The World Wide Web has done wonders for the exchange of information, thoughts, and ideas on a global scale. So can the recent surge in social media be considered a fad, like bell-bottom jeans? Or is this really the wave of the future, a social revolution that might someday be compared to the Industrial Revolution as a critical time of change?

Here are some fascinating statistics, compiled by Socialnomics.com, which uncover how much an effect Social Media is having on our generation:

  • Social Media has recently become the #1 activity on the Web
  • 1 out of 8 couples married in the U.S. last year met via Social Media
  • Years to reach 50 million users: Radio (38 years), TV (13 years), Internet (4 years), iPod (3 years), Facebook (100 million users in less than 9 months), iPod app downloads (1 billion in 9 months)
  • By 2010 Gen Y will outnumber Baby Boomers, with 96% of them having joined a social network
  • More than 1.5 million pieces of content (web links, new stories, blog posts, notes, photos, etc.) are shared on Facebook daily
  • Companies care more now about how their social graph ranks their products and services than how Google ranks them
  • 25% of search results for the World’s Top 20 largest brands are links to user-generated content
  • If Facebook were a country, it would be the world’s 4th largest
  • 80% of companies are using LinkedIn as their primary tool to find employees

See the stats displayed visually in this video on YouTube:

However, as social media continues to evolve, individual users and companies alike must discover best practices in order to take advantage of this new technology to its fullest, or else face serious repercussions. For example, lately Twitter has come under fire due to a recent study by Pear Analytics, which found that 40.55% of total tweets captured could be found to be pointless babble. The graph below also takes a stab at Twitter, condensing its community down to 100 users and classifying them on usage patterns.

In this simplified breakdown of the Twitter user base, it is easy to see that currently, very few accounts utilize Twitter in an efficient way. The majority of users seem to lack frequent updates, a pivotal part to the successful functioning of Twitter. The second largest category is “dead” accounts, where somebody had created a profile yet for one reason or another has not yet used the service. What is interesting to note is that most of the noise found on Twitter is created by a very small portion of the entire user base, yet makes up 75% of the tweets found on the service.

These two sources bring to light that, while social media can be extremely useful, it can also be abused, and extremely inefficient when not correctly utilized.

So is social media just a fad? Some naysayers definitely think so. If anything, this revolution that we are currently in will drastically alter the way individuals interact and the way companies must market themselves to consumers. No longer will direct marketing generate a positive ROI on its own. Socialnomics.com notes that 78% of consumers trust peer recommendations, while only 14% trust advertisements. Companies instead must engage consumers in conversation, spark interest in relevant communities, and not instruct consumers on what their wants and needs should be, but instead listen to them. This, in turn, will lead to a positive buzz surrounding a brand and ultimately create those valuable personal recommendations all companies strive for.

Advertising on Highly Targeted, Niche Sites

Friday, August 21st, 2009 by Barb Wojslawowicz

There are websites for everything and everyone. As a media planner, it is often difficult to narrow down the list of sites to advertise on because there are so many. But what happens when a client’s campaign is so targeted that it is actually difficult to find sites to advertise?

One of Overdrive’s clients’, the international calling card company Pingo (owned by iBasis), targets people from other countries who live in the US, but need to keep in touch with loved ones in their home country. These online media campaigns are not as simple as contacting a big publisher that represents international sites. Pingo’s pre-paid calling card is only available for purchase online so it is crucial to reach their target market on country-specific sites. These sites tend to be small and not optimized for SEO so they often do not pop on the first page of Google results or appear in advanced media planning tools. We’ve gotten pretty good at finding and advertising on these hard-to-find sites. In fact, Overdrive’s online media team now has in-country contacts in over 40 countries. Here are some tips and tricks to finding and launching niche international campaigns:

  • Conduct focus groups with your client’s target market to gain an understanding of how they consume media

  • Conduct online searches with country-specific keywords through Google. A lot of these sites are not optimized for SEO, so you may have to weed through of couple pages of results.

  • Use web crawling technology such as Alexa to find out traffic details and related links

  • Become familiar with in-country cultural and religious holidays. Tailor your ad campaign to either increase or decrease impressions during this time depending on your client’s product/service

  • Make sure that the site’s content is in line with your client’s brand image

  • Make sure that the site accepts US wire transfers for payment. If not, set up a PayPal or Western Union account, but be wary of extra fees

  • International payments may require additional lead time so engage in multi-month campaigns to limit the transfer time and avoid multiple transfer fees

      For other considerations, please visit the Launching Multicultural Media Campaigns blog post.