Archive for July, 2011

Most Successful Social Media Marketing Plan: Facebook or Google+?

Friday, July 29th, 2011 by admin

Google has announced that they are beginning to shut down user generated Google+ brand pages as their team of engineers actively works on rolling out an official Google+ experience for businesses. How will Google+ brand pages compare to the already established Facebook business pages? As the two major online empires vie to be the leader on the web, it appears Facebook is starting to rethink their business page strategy in order to have continued success.

Earlier this week, Facebook launched a new Facebook for Business page with video and textual instructions on how to set up a profile and create Facebook ads and deals. It also suggests various built-in apps to transform a brand page into a richer platform designed with the integration of social media and mobile. This guide will ideally encourage brands to launch their page in a clear and concise manner providing step-by-step resources.

From what has been gathered, Google is looking to build out its business pages to look much different than the profile page. Google business page speculations include an employee and management listing verifying the business ownership, a “hangout” (a place for customer-to-brand interaction), “sparks” to help keep your page current with industry news, and all of Google’s current products under one roof.

Having a Google+ business page will also benefit your brand in the world of search engine marketing. Building a Google+ brand page will lead to a higher Google SERP ranking. Although it is already possible for brand profiles on social networks such as Twitter and Facebook to show up in social search, it has been unusual for a brand to see a major increase in the SERPs as a result. As seen with Ford Motor Company, which is one of the few brands Google has allowed to maintain a brand page on Google+, the connection is already allowing Ford to rank better in search results.

Will having a Google+ brand profile be more valuable to a brand than a Facebook business page? What can Facebook do to continue to grow their business pages as not to get left behind?

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LinkedIn Gives College Students New Ways to Prove Themselves to the Professional World

Wednesday, July 27th, 2011 by admin

As I enter my senior year, I plan to soak up every last minute of the college experience before I enter the “real world”.  This has been an easier transition after interning at Overdrive Interactive for the summer.  Instead of shying away from potential power and opportunity, I have learned to embrace the resources I have been using in social media, most specifically with LinkedIn.  My social media internship has provided me with the knowledge and tools on how to best leverage my abilities and accomplishments in the online community, LinkedIn being the platform to achieve this.

LinkedIn has allowed me to make online business connections that could potentially lead to employment.   Many people have been able to find jobs and professional connections over this popular social networking site.  It has been proven to be a great resource, and I have learned to take full advantage of the site through my internship experience.  Nonetheless, my profile is very different than a professional profile of someone who has been in the workforce for a number of years. My professional experience is not as substantial as an industry professional; however, LinkedIn has allowed me to highlight what I have excelled in throughout my college career, which will help me gain a specialized position in the future.   I have less experience in an office, and more experience in a classroom.   Luckily, LinkedIn acknowledges these differences, and has come up with a way for students like myself to emphasize accomplishments and efforts achieved so far during undergraduate careers by creating new student profile sections.

So what new features can students add to their LinkedIn profiles? These new sections include showcases for past projects, honors and awards, involvement in organizations, test scores, and courses taken.  This has allowed me to display a supersized resume with everything I wish I could have fit on a standard one- page resume.  It has been rewarding for me to be able to show marketing projects that I received excellent grades on, and awards I have accepted over the years.   It is useful for employers to know these specific details about me so they can see my work ethic and get a better sense of my character.  Students with profiles can rearrange the sections to place their strongest ones ahead of others, allowing for their proudest contributions to be at the top of their profile.

These successes are a college student’s equivalent to real work experience that would be considered by professionals in businesses looking to hire recent graduates.  It is hard to get experience when you don’t have experience, but these new add-ons are a competitive tool to demonstrate the skills I learned during my studies and internship that I can apply to business settings.  One of the most beneficial features college students can take advantage of for providing hard evidence of their work is LinkedIn Recommendations.  Here, you can add in recommendations from current or past employers.  This has been helpful to me because it gives potential employers a better sense of my personality, and lets them see how real industry professionals feel about my drive and professional skills.

I may not have the most experience, but I do have a skill set that separates me from competitors.  There are millions of professionals on LinkedIn , as well as other college grads, so it is a great place to start making connections.   Adding in my scholastic achievements is a great guide for finding the right groups to join and people to connect with during what may seem like the never ending job search.  Eventually, my perseverance and triumphs in college will be weaned out and overshadowed by my “real world” experience (hopefully), but for now, college has been the main priority I have dedicated my time to, and LinkedIn is a great way to showcase this for my professional future.

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10 Tips for Building Fans via Facebook Advertising

Tuesday, July 19th, 2011 by Harry Gold

Managing Google campaigns can be immensely complex and if you really want to make them work, they have to be nurtured and optimized in real time. Ad copy, bids, targeting selects, and keywords all have to be constantly tested and manipulated based on ROI results and changing marketing conditions. Well, guess what, the same applies to Facebook advertising.

Making pay-per-click (or pay-per-like) Facebook ads can be even more complex because you’re not just dealing with simple keyword-targeted ads (the first mistake people typically make when looking at Facebook). For example, if you want to sell life insurance on Google, you use the keyword “Life Insurance.” But on Facebook, no one is searching for life insurance or has necessarily listed life insurance as an interest or like. However, lots of people have expressed interested or listed themselves in certain categories such as age group, getting married, having babies, etc.

The second big mistake is that people list all the demographics and interest categories for their target in one giant selected group and then they run just two or three ads for that group for the duration of the campaign. They treat it like a display campaign, where the creative is launched, the optimization is done on the creative level, and the results are tabulated. So the same people start seeing the ads again and again and the ads rapidly burn out.

This simple approach hardly comes close to the real-time nurturing and optimization that is actually required and typically applied to say, a Google AdWords program.

In this column I want to list some tactics and best practices related to getting fans via Facebook advertising. The first thing you have to think about is what are the interests and demographics of the people who already love your brand. That is what we are trying to accomplish with building our fan base in the early stages. They are the lowest hanging fruit and will be a) the most engaged and b) the most likely group to become advocates. Real-world fans who become Facebook fans.

So how do we get those real-world fans via Facebook ads?

  1. Targeting. Don’t just think of keywords, think of demographics: behaviors, related interests, competitive companies, and other things that your target audience is into. Facebook targeting is as much about “who” as it is about “what.”
  2. Targeting groups. Don’t just lob everyone into one giant group. Break your campaigns into smaller groups – I like 10,000 to 15,000 people per group. That way you can customize and optimize your ads for each group.
  3. Friends of fans. Target friends of fans: your ads will be shown displaying people they know who like your brand. Birds of a feather on Facebook often flock together.
  4. Ad creative. Create many ad variations, at least 20 per campaign and have your next round of images and ideas locked and loaded for continual testing and optimization based on what you learn works. Ads can burn out super fast on Facebook – this is not search, where a good keyword ad keeps working because new people keep seeing it. These are small groups, so an unappealing ad will quickly die and stay dead.
  5. Images. Show close-ups and customize the images for the micro-groups you created in your campaigns. People’s faces, women for women, men for men, couples for married, colored borders, city name in the image, bright backgrounds, etc. Have an arsenal of images to test and swap continually – often images are the easiest thing to test.
  6. Copy. Have an arsenal of copy ready to test as well and keep it short and provocative. You don’t need to use every allotted character. Offers and questions that illicit an action are clearly best. Do you like XYZ – then hit “like”? Like or Dislike? (There is no dislike, so they will not click “like” if they don’t like it.)
  7. Ad format. Make sure you’re using in-line or in-ad “likes.” Sponsored Like Stories help you leverage your fans to recruit their friends.
  8. Segmented tracking. By breaking your campaigns up into segmented groups, you can now see what targets perform best and even apply that to other forms of advertising.
  9. Ad rotation. Keep trying different creatives and if your CTR is below 0.05 percent, you are doing something wrong – try changing the image first. Typically ads have to be changed out every week.
  10. Engagement. Don’t forget to engage your fans to build your EdgeRank (story for another day) by running sponsored post stories to your fans. The reality is you may have a ton of fans, but if they stop engaging with your posts, they will stop seeing your status updates.

One of the challenges of Facebook is its continual innovation and modifications to its ad offerings. But for an optimization-focused marketer, this is great because it increases the options that can be tested. So a final tip is to make sure you are up on all the current targeting selects and ad formats. They change very often, so keeping a change log and option menu is advisable.

So those are the big tips for now. As always, please comment and share any tips you have with the readers of this column.

This article originally appeared on ClickZ.

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