Archive for the ‘Advertising’ Category

The Rush to Go Live With Mobile

Tuesday, May 21st, 2013 by lblock

Everyone is rushing into mobile, but is anyone doing it well?

According to the 2013 Mobile Sophistication and Strategy Study conducted by Kontagent, only 25 percent of mainstream companies using mobile have a well-defined strategy. Even more shocking, when Kontagent asked companies to rate the customer experience of their mobile programs, more than half rated them as either average or below average.

So why is everyone rushing into mobile if very few seem confident about what they are doing?

Check out my ClickZ article to read more.

Coke UK Personalizes Bottles with the “Share a Bottle” Campaign

Thursday, May 9th, 2013 by Ryan Wilensky

You know that old keychain you have with your name on it?  You know the one I’m talking about, it’s the one that your parents bought from the tchotchke store when you were a kid that you’ve been holding onto all these years.  Well, Coke in the UK is taking this idea of personalization up a notch in the by offering personalized bottles and cans.  The products will feature 150 of the UK’s most popular names[1].   SoPersonalized Coke Bottles for all you Sophias, Emmas, Olivias, Aidans, Jacksons and Ethans: you’re in luck! (Top names from 2102 according to babycenter.com[2])  Sadly, there are those that may not be as lucky.  For instance, Jason Lee named his child “Pilot Inspector” and I suspect a branded can will not be available featuring said name.

For those folks whose names were not chosen, the company will also have cans available that read “Share a Coke with Friends” as well as a website where users can customize their own bottle and share it virtually.[3]

The campaign is quite intriguing from a branding perspective.  As one Coke spokesperson put it: “it’s quite unusual and arresting to see your name replace a brand as iconic as Coke.”  It certainly creates a buzz around the product and perhaps even makes a subconscious connection with the consumer that this drink is special because it is personalized especially for them.

However, from a Sales perspective, it seems they also run the risk of distributing a product that many people won’t purchase.   In the digital world, often times the more specific you can be to a user, the better, but does that same thinking hold up with a product?  Rather than drinking a generic Coke product, perhaps consumers will feel alienated when they cannot find the bottle or can that is specifically theirs.

One thing I would assume is that the average soft drink consumer will likely spend just that little bit more time in front of the cooler before choosing the soft drink.  And perhaps the next YouTube sensation will be hidden camera videos of people sifting through bottles upon bottles to find their very own personalized version that they can drink, enjoy and place the empty bottle right next to that old keychain they’d been holding onto.


[1] http://www.psfk.com/2013/05/share-a-coke-uk-campaign.html

[2] (http://www.babycenter.com/top-baby-names-2012)

[3] http://www.thegrocer.co.uk/fmcg/drinks/in-the-latest-coca-cola-promo-names-are-the-game/342741.article

Cartwheel – New app from Facebook and Target offers deals to help drive foot traffic to stores

Wednesday, May 8th, 2013 by David Gibson

Target Cartwheel Home Page

Launching this week is Cartwheel, a new deals program from Facebook and Target that will initially offer more than 700 deals that are redeemable only in Target stores.  And every time someone claims a deal an automatic Newsfeed post is generated unless the user has elected to turn off that option.

This sounds like an earlier Facebook program, Beacon, that generated so much user dislike that Facebook had to end the program almost before it began.  Both companies claim that Cartwheel is different because the user has the option to disable the Newsfeed post.  And, just for the record, purchases of some items like underwear and personal care products are automatically kept private.

But this is an interesting attempt at integrating the online world with brick and mortar locations.  Each user can add 10 deals from a variety of collections (groupings of offers themed around events or product categories), the deals are valid for a month, and can be used four times per transaction as well as multiple times throughout the month.  Users can also stack the deals with manufacturer’s coupons for increased savings. Cartwheel apps for IOS and Android are due out this summer but the main site was built using responsive design so it can be accessed from your mobile device now.

What are your thoughts?  Will this be another Beacon-like meltdown for Facebook or will savvy shoppers flock to the site?