Archive for the ‘Search Engine Marketing (SEM)’ Category

Impact of Recent Changes to Google Grants Program

Friday, March 8th, 2013 by Shane Kelly

Earlier this year, Google made substantial changes to the Google Grants programGoogle Grants is essentially a “free” version of AdWords offered to select non-profit organizations with 501(c)(3) status.

In late January, Google enacted a change that allowed Google Grant campaign managers to bid up to $2 for the maximum cost-per-click bid, doubling the previous $1 bid limit. With this increase, there was also a new limitation enacted which would push all Google Grant ads below paid advertisements for all queries.

When the change was announced, it was unclear if the increased cost-per-click bid limit would offset the new requirement for Grant ads to appear below all paid AdWords ads. Would the net effect lead to more or less traffic for Google Grants campaigns? We decided to find out by running a test in which no other changes were made to the account during this period; the only change was increasing all keyword bids to the new $2.00 threshold.

After running a Grant campaign for one month after increasing the bids to $2, the results are in. We can say without a doubt that the changes to the program lead to much higher traffic levels!

Now this could certainly differ by keyword category, or based on the keyword types driving traffic to a Grants program. Campaigns using a lot of long-tail terms with little or no advertiser competition might see more of a net gain than an account that was using competitive terms that were still attainable with a $1 bid. Another factor that could lead to more traffic would be the ability to serve ads against previously unattainable keywords that required more than a $1 CPC bid in order to be eligible for the auction.

In our experience, we noticed a small drop in average position and click-through-rate which makes sense, as ads from paid accounts would be placed on top of ads from Google Grant campaigns by default. Click-through-rate is highly correlated with Average position, as ads with higher positions tend to get more clicks with all other factors remaining equal.

Google Grants Average Position

Average Position

Google Grants CTR % Before & After

CTR %

That being said, the positives outweighed the negatives by a landslide in our case!

With the ability to double bids up to $2 maximum cost-per-click, the Google Grant campaign noticed a massive spike in impressions, clicks, and “costs” (“costs” staying in quotes, as Google Grant campaigns do not have actual costs, but for our purposes this would be the value of the program traffic).

Google Grants Impressions Before & After

A 675% Increase in Impressions.

Google Grants Clicks Before & After

A 440% Increase in Clicks

Google Grants "Costs" Before & After

An 1154% Increase in “Costs”

So the jury is no longer out on this one- the changes Google made to the Grants program has had an extremely positive impact on this program! In fact, this is the closest this account has ever come to hitting the $10,000 monthly cap.

Google Announces Changes to Google Grants Program for Non-Profit Organizations

Friday, February 1st, 2013 by Shane Kelly

Google Grants is a program charitable organizations can take advantage of to serve ads via a limited version of AdWords, free of charge.

The Grants program is open to approved charitable organizations with 501(c)(3) status in the US, although charitable organizations based in other countries can also apply if the international requirements are met.

The program allows approved organizations to serve ads valued at up to about $10,000 per month (via a $330 USD daily budget cap), although there are some limitations to the program. Most notably, ads are limited to the Google Search Network, only text ads are eligible, and keyword bid amounts are limited. As a result, it can be difficult to actually reach the $10K monthly allotment for clicks on relevant terms; however, the Grants program can still be a big traffic driver for NPOs and charitable organizations.

Recently, Google announced changes to the program that impact the application and approval process, and could also impact how much traffic search managers can garner through the free program.

Program Changes: Structure & Integration with Google for Nonprofits

First, the Google Grants program will be rolled into the Google for Nonprofits suite. In order to be approved for a Google Grant, US based organizations must meet the Google for Nonprofits guidelines.

Program Changes: Keyword Bids and Ad Serving

The second set of changes around bids and ad serving include an increase in the maximum keyword bid, with a corresponding limit to ad serving.

The good news is that the limit for keyword bids has been increased from $1.00 to $2.00. The ability to bid higher in auctions should help in many cases where $1.00 is below the minimum bid threshold required to serve an ad for a particular search term.

However, the changes also involve a new limitation on ad serving and ad position. Google is now mandating that all Google Grant ads appear below ads from paying advertisers. This change will likely result in a decrease in average ad position, which can lead to lower average click-through rates, and ultimately less traffic for some targeted keywords.

At this point it is hard to gauge how the program changes will impact results. With a higher cap on bids, Grant accounts can likely serve ads against some keywords that were previously too expensive. However, the limitation on ad position relative to paid advertisements could result in less traffic for some targeted keywords.

Search mangers should certainly take advantage of the changes by increasing keyword bids, but it will also be important to monitor traffic levels to understand how the new limitation on position will impact traffic metrics. In addition, search mangers can try to offset the potential drop in traffic on competitive terms by reviewing search query reports, and adding new long-tail terms that paid advertisers might not be targeting.

Google for Nonprofits Resources:

Join Google for Nonprofits: http://www.google.com/nonprofits/

Google Grants Overview Video: http://www.google.com/grants/index.html

Google Grants Details and Requirements: http://www.google.com/grants/details.html

Google Grants on Twitter: https://twitter.com/googlegrants

Google for Nonprofits on Twitter: https://twitter.com/googlenonprofit

Google for Nonprofits on Google+: https://www.google.com/+GoogleforNonprofits

Google for Nonprofits Blog: http://googlefornonprofits.blogspot.com/

Online Marketing Begins with Listening

Wednesday, June 27th, 2012 by Louis Gudema

Contrary to the Alec Baldwin, TV/movie stereotype of sales people, the number one skill of successful sales people is listening. Only by listening can you find out what the prospect wants (in addition to their needs), shape a solution and overcome their objections. We’ve all experienced clueless sales people who just launch into their pitch and know how offensive and ineffective that is.

So what does this have to do with online marketing?

Online marketing, in virtually all of its forms, is the perfect way to listen to, and learn from, your market and customers.

Of course, social media marketing involves listening, because people are going to comment on and Like (or dislike) your posts.  Central to social media marketing is responding to those comments and carrying on a conversation (“conversation” itself is a term that you did not hear used in marketing 10 years ago). Wise organizations can shape their future messages based on that feedback, and even carry those insights into their offline communications.  And using social media monitoring tools, you can research the social media universe to see what people are saying about you outside of your social media channels on other blogs, etc., and see what people are saying about your industry and competitors, too.

All other online channels provide real-time opportunities to listen to your market, too.

  • Launch a PPC campaign and in a very short time you’ll find out what keywords people are searching for your products and services with, which ad messages compel them to click and what offers get them to take an action.
  • Online advertising, email marketing, marketing automation – they all provide more opportunities to get rapid feedback that you can use to shape your messages and programs.
  • SEO may take a bit longer to develop, but the lead generation results can be even more valuable, so be sure to apply the learnings from listening in the other online channels when creating your SEO program

In his book, Direct from Dell, Michael Dell talked about how the Internet is the perfect pricing machine: Dell can put a new computer on its website for sale at several different price points, and within just a few hours they can see which price will generate the most profit for them.

The usual industry term for all of this is “optimization”. But you can think of it as just good old listening and responding.